Revised: July 24th, 2024

At Reading Plumbing, Heating & Air Conditioning, accessible from www.readingheatingandair.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected, recorded, and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected]

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Reading Plumbing, Heating & Air Conditioning

This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for our service, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

1. Provide, Operate, and Maintain our Website

2. Improve, Personalize, and Expand our Website

3. Understand and Analyze How you Use our Website

4. Develop New Products, Services, Features, and Functionality

5. Communicate with You, Either Directly or Through One of Our Partners, Including for Customer Service, to Provide you with Updates and Other Information Relating to the Website, and for Marketing and Promotional Purposes

6. Send you Emails

7.Find and Prevent Fraud

Cookies

We may use cookies (a small text file placed on your computer to identify your computer and web browser) and may use anonymous identifiers (a random string of characters that is used for the same purposes as a cookie). We may use cookies and other similar technologies to analyze use of and improve the Site and Services and as described in the Advertising and Online Tracking Section of this Privacy Policy. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent, however, certain features of the Site or Services may not work if you delete or disable cookies. Some of our Service Providers (defined below) may use their own cookies, anonymous identifiers, or other tracking technology in connection with the services they perform on our behalf.

We may use Google Analytics on the Site and Services to analyze how users use the Site and Services, and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit

https://tools.google.com/dlpage/gaoptout/

If you have any questions/concerns or complaints please reach out to me at [email protected] and I will get back to you within 30 days.

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Log Files

Proper Plumbing LLC. follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The Right To Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.

The Right To Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The Right To Erasure: You have the right to request that we erase your personal data, under certain conditions.

The Right To Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

The Right To Object To Processing: You have the right to object to our processing of your personal data, under certain conditions.

The Right To Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected]

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Reading Plumbing, Heating & Air Conditioning does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.